Privacy Policy
Privacy Policy
At Phinora Luxe, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services.
1. Information We Collect
Personal Information
We collect personal information that you provide to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us for customer service
This information may include your name, email address, shipping address, billing address, phone number, and payment details.
Automatically Collected Information
We also collect certain information automatically when you visit our website, including:
- Your IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Information about your visit, including the URL clickstream to, through, and from our site, products you viewed or searched for, page response times, download errors, and length of visits to certain pages.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, account, or customer service inquiries
- Send you promotional emails and newsletters (you can opt-out at any time)
- Improve our website and services
- Prevent fraudulent transactions and monitor against theft
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encrypted transactions, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request the correction of inaccurate personal information
- Request the deletion of your personal information
- Object to the processing of your personal information
- Request the restriction of processing your personal information
- Request the transfer of your personal information to another party
To exercise any of these rights, please contact us at support@phinoraluxe.com.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@phinoraluxe.com
By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Thank you for shopping with Phinora Luxe!
