Terms of Service

Terms of Service

Welcome to Phinora Luxe. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. General Information
Phinora Luxe
support@phinoraluxe.com  
KVK Number: Available upon request  

2. Use of the Website
- You must be at least 18 years old to use this website. If you are under 18, you may only use the website under the supervision of a parent or guardian.
- You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

3. Orders and Payments
- By placing an order on our website, you warrant that you are legally capable of entering into binding contracts.
- All orders are subject to acceptance and availability. If an item is out of stock, we will notify you as soon as possible.
- Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products without notice at any time.
- Payment must be made at the time of order. We accept various forms of payment, as detailed on our website.

4. Shipping and Delivery
- We aim to process and ship orders within 2 days. Shipping times may vary based on location and external factors.
- We strive to deliver your package within 7 business days. However, delivery times depend on the destination and may be longer in some cases.
- We are not responsible for delays caused by the carrier or for any loss or damage during transit.

5. Returns and Exchanges
- With limited exceptions, valid returns are refunded in the form of store credit. Damaged or defective items will be exchanged if they are in stock.
- All store credits, refunds, and exchanges will be processed within 48 hours after the return has been completed.
- Final sale items are clearly marked and cannot be returned for store credit.

6. Intellectual Property
- All content on this website, including text, graphics, logos, images, and software, is the property of Phinora Luxe or its content suppliers and is protected by international copyright laws.
- You may not use, reproduce, distribute, or create derivative works from any content on this website without our express written permission.

7. Limitation of Liability
- Phinora Luxe will not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
- We do not warrant that the website will be uninterrupted or error-free, and we are not responsible for any interruptions or errors.

8. Privacy
- We are committed to protecting your privacy. Please review our Privacy Policy, which explains how we use and protect your information.

9. Changes to These Terms
- We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms regularly.

10. Governing Law
- These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

11. Contact Us
If you have any questions about these Terms, please contact us at:  
Email: support@phinoraluxe.com

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. Thank you for shopping with Phinora Luxe!